Cisco CUCM Quickstart Guide To Admin Services Phones Users
 
Course Description
This course provides a structured and practical introduction to administering Cisco Unified Communications Manager environments. Learners gain a clear understanding of how CUCM supports enterprise voice services through centralized management of phones users and core call processing features. The course emphasizes administrative workflows configuration fundamentals and operational best practices required to support reliable enterprise communications.
 
What You Will Learn
Understand Cisco Unified Communications Manager architecture and core services
Navigate the CUCM administrative interface and system settings
Configure and manage IP phones and device profiles
Administer users permissions and service associations
Support basic call routing and feature configuration
Monitor system status and perform routine administrative tasks
 
Who This Course Is For
Voice and collaboration administrators
Network engineers supporting enterprise communications platforms
IT professionals responsible for Cisco collaboration environments
Technical teams new to Cisco Unified Communications Manager administration
 
Course Outcomes
Upon completion learners will be able to administer core Cisco CUCM functions related to services phones and users. Participants will gain the skills needed to manage daily administrative tasks support users and maintain stable enterprise voice environments.